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Ability Training Services, LLC
Ability Training Services, LLC
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    • About
    • MAO
    • Minnesota Services
      • Community Integration
      • In Home Skills
    • Oregon Services
      • Employment Discovery
      • Employment Support
      • Community Integration
      • In Home Skills
      • Relief Care
    • Specialty Programs
      • Explore Oregon
      • Explore Minnesota
      • Friendship Retreat
      • Mad Moves Retreat
      • Safety Retreat
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    • Our Minnesota Team
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      • About CAARE
      • Implement CAARE
      • CAARE For Law Enforcement
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    • FAQ
    • Careers
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  • Home
  • About
  • MAO
  • Minnesota Services
    • Community Integration
    • In Home Skills
  • Oregon Services
    • Employment Discovery
    • Employment Support
    • Community Integration
    • In Home Skills
    • Relief Care
  • Specialty Programs
    • Explore Oregon
    • Explore Minnesota
    • Friendship Retreat
    • Mad Moves Retreat
    • Safety Retreat
  • Our Oregon Team
  • Our Minnesota Team
  • CARE
    • About CAARE
    • Implement CAARE
    • CAARE For Law Enforcement
  • Resources
  • FAQ
  • Careers

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MAO Process Overview

Medicaid Agency Orientation Process Details

Prior to Registration

Step 2- Pay Registration Processing Fee

Prior to Registration

Complete all pre-class assignments on Workday (ODHS’ Learning

Management System) and submit a PDF of the Certificate of Completion to ATS before filling out a registration form. 

Transcripts of the pre-class assignments on Workday will not be accepted.

You cannot enroll without a completed PDF Certificate of Completion.


Step 1- Register

Step 2- Pay Registration Processing Fee

Prior to Registration

Once you have completed your pre-class assignments on Workday you will need to register with ATS. You must fill out the ATS registration form in its entirety or it will be denied.  

You must submit your PDF Workday Certificate of Completion with the ATS registration to mao@abilityts.com.

Step 2- Pay Registration Processing Fee

Step 2- Pay Registration Processing Fee

Step 3- Pay the MAO Class Enrollment Fee

There is a $150.00 USD fee for ATS to process your registration. 

Only two registration attempts are allowed per fee, subsequent errors or omissions will result in a denial and loss of fee. 

ATS uses PayPal to process its fees. You will need to have a debit or credit card or another confirmed form of payment on file with PayPal to pay the fees. 

You pay this fee online. Checks and cash are NOT accepted.

Step 3- Pay the MAO Class Enrollment Fee

Step 3- Pay the MAO Class Enrollment Fee

Step 3- Pay the MAO Class Enrollment Fee

Once the registration is approved, you will be contacted with instructions and next steps. 

You will be added 

to the class you chose on your registration 

and sent an invoice for the full $850.00 USD cost of the class. 

ATS uses PayPal to process its fees. The invoice will be emailed.

You must pay this invoice, or you will not be enrolled in the class.

You pay this fee online. Checks and cash are NOT accepted.

Step 4- Read Policies

Step 3- Pay the MAO Class Enrollment Fee

Step 5- Take the Class and Tests

Log in information for the class will be sent to you. You will be expected to test out your device compatibility prior to class starting. 

You are expected read and understand all MAO policies and documents before the first class. 

Failure to read and understand the policies will not be a valid reason for refunds, waiver of processes, or exceptions from standards.

Enrollment in an MAO class is 

considered confirmation that you have read and understand all policies. 

 

Step 5- Take the Class and Tests

Step 3- Pay the MAO Class Enrollment Fee

Step 5- Take the Class and Tests

ATS uses Microsoft Teams and Synap to administer the MAO program. 

You will need to use a laptop or desktop computer to access the Teams meeting and Synap testing platforms. 

Phones, tablets, and other non-computer devices are not allowed. 

Issues created by use of non-computer devices   will not be a valid reason for refunds, waiver of processes, or exceptions from standards.

After Successful MAO Completion

After Successful MAO Completion

After Successful MAO Completion

A MAO Certificate of Successful Completion will be awarded to each Participant who qualifies and successfully completes the MAO Program. 

This certificate will be 

your only proof of MAO program completion. 

Workday Pre-Class Work & Certificate of Completion

A PDF of your Workday Certificate of Completion is required prior to enrollment in any MAO classes.

Prior to enrolling in an MAO course, you must complete pre-class assignments in Workday. The course it titled "ODHS - DD - Medicaid Agency Orientation Pre-Class Homework" (see picture to the right) and can be found by typing that title into Workday's "Learning" search bar. This is the only approved Workday course that will satisfy the pre-class assignments. 


Click HERE to create a Workday account. Click HERE for instructions on how to create a Workday account.


ATS cannot help with Workday issues. You must reach out to Workday for all Workday related needs and questions. Click HERE for Workday contacts (scroll down to "ODHS" on the list). You may also find helpful information on how to reset passwords, logins, etc. HERE.


After completing the pre-class assignments, you must print a PDF of your Certificate of Completion (no other printout formats will be accepted) and email it along with your registration form to mao@abilityts.com.


There is a $150.00 Registration Processing Fee for ATS to process your Workday Certificate of Completion and registration. There is no fee for using Workday itself.

You may not enroll in any Medicaid Agency Orientation classes until: 

  • the "ODHS - DD - Medicaid Agency Orientation Pre-Class Homework" pre-class assignments are completed through Workday
  • the Workday "ODHS - DD - Medicaid Agency Orientation Pre-Class Homework" Certificate of Completion is provided to us in PDF format
  • a MAO registration form is provided to us 
  • the $150.00 non-refundable registration processing fee is paid

Step 1- ATS MAO Registration

You must fill out an ATS MAO registration form in its entirety and return it to mao@abilityts.com along with your Workday "ODHS - DD - Medicaid Agency Orientation Pre-Class Homework" Certificate of Completion (see below) in order to register for an MAO class. 


There is a $150.00 USD Registration Processing fee that must be paid when submitting the registration and "ODHS - DD - Medicaid Agency Orientation Pre-Class Homework" Certificate of Completion. This fee can be paid below.

ATS MAO registration form (docx)Download

Step 2

Pay $150.00 Registration Processing fee after Workday Certificates & MAO registration are ready.

Pay Registration Processing Fee HERE

Step 3

After your registration is complete, pay the invoice that is sent to you for the Enrollment Fee.

Step 4- Policies and Forms

You must read all MAO Policies and MAO Documents below prior to the first MAO class session.
Forms are not required.

MAO Academic Administration policy (pdf)Download
MAO Accessibility policy (pdf)Download
MAO ATS Privacy policy (pdf)Download
MAO Fees, Cancellation & Refund policy (pdf)Download
MAO Participant Rights policy (pdf)Download
MAO Session Flow Chart (pdf)Download
MAO Software and Tools policy (pdf)Download
MAO Tips for Successful Completion and Goals (pdf)Download
MAO Workday Forgot Password & Self-Serve Information (pdf)Download
MAO Workday How to Create an Account (pdf)Download
MAO Workday How to Print Learning Certificates (pdf)Download
MAO Workday Pre-Class Assignment Expectations policy (pdf)Download
MAO Reasonable Accommodation Request Form (docx)Download
MAO Refund Request Form (docx)Download

Medicaid Agency Orientation Class Offerings

May 2025 MAO Class 1

May 2025 MAO Class 1

May 2025 MAO Class 1


(class ID: MAO5.25T-TH1)


Tuesday/Thursday class


  • 5/6 (8:30 am-3:30 pm)
  • 5/8 (8:30 am-3:30 pm)
  • 5/13 (8:30 am-3:30 pm)
  • 5/15 (8:30 am-11:30 am)


The cost of this class is $850.00 

(all dates included).


You cannot purchase or enroll in this class until you have completed your Workday Pre-Class Assignments, submitted the transcript to us, and paid the $150.00 processing fee.

Inquire about this class

May 2025 MAO Class 2

May 2025 MAO Class 1

May 2025 MAO Class 1

(class ID: MAO5.25T-TH2)


Tuesday/Thursday class


  • 5/20 (8:30 am-3:30 pm)
  • 5/22 (8:30 am-3:30 pm)
  • 5/27 (8:30 am-3:30 pm)
  • 5/29 (8:30 am-11:30 am)


The cost of this class is $850.00 

(all dates included).


You cannot purchase or enroll in this class until you have completed your Workday Pre-Class Assignments, submitted the transcript to us, and paid the $150.00 processing fee.

Inquire about this class

June 2025 MAO Class 1

May 2025 MAO Class 1

June 2025 MAO Class 1

(class ID: MAO6.25T1)


Tuesday classes


  • 6/3 (8:30 am-3:30 pm)
  • 6/10 (8:30 am-3:30 pm)
  • 6/17 (8:30 am-3:30 pm)
  • 6/24 (8:30 am-11:30 am)


The cost of this class is $850.00 

(all dates included).


You cannot purchase or enroll in this class until you have completed your Workday Pre-Class Assignments, submitted the transcript to us, and paid the $150.00 processing fee.

Inquire about this class

June 2025 MAO Class 2

July 2025 MAO Class 1

June 2025 MAO Class 1

(class ID: MAO6.25F2)


Friday classes


  • 6/6 (8:30 am-3:30 pm)
  • 6/13 (8:30 am-3:30 pm)
  • 6/20 (8:30 am-3:30 pm)
  • 6/27 (8:30 am-11:30 am)


The cost of this class is $850.00 

(all dates included).


You cannot purchase or enroll in this class until you have completed your Workday Pre-Class Assignments, submitted the transcript to us, and paid the $150.00 processing fee.

Inquire about this class

July 2025 MAO Class 1

July 2025 MAO Class 1

July 2025 MAO Class 1

(class ID: MAO7.25T-TH1)


Tuesday/Thursday class


  • 7/8 (8:30 am-3:30 pm)
  • 7/10 (8:30 am-3:30 pm)
  • 7/15 (8:30 am-3:30 pm)
  • 7/17 (8:30 am-11:30 am)


The cost of this class is $850.00 

(all dates included).


You cannot purchase or enroll in this class until you have completed your Workday Pre-Class Assignments, submitted the transcript to us, and paid the $150.00 processing fee.

Inquire about this class

July 2025 MAO Class 2

July 2025 MAO Class 1

July 2025 MAO Class 1

(class ID: MAO7.25T-TH2)


Tuesday/Thursday class


  • 7/22 (8:30 am-3:30 pm)
  • 7/24 (8:30 am-3:30 pm)
  • 7/29 (8:30 am-3:30 pm)
  • 7/31 (8:30 am-11:30 am)


The cost of this class is $850.00 

(all dates included).


You cannot purchase or enroll in this class until you have completed your Workday Pre-Class Assignments, submitted the transcript to us, and paid the $150.00 processing fee.

Inquire about this class

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