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Ability Training Services, LLC
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      • Community Integration
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      • Employment Support
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      • In Home Skills
      • Relief Care
    • Specialty Programs
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      • Mad Moves Retreat
      • Safety Retreat
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  • Home
  • About
  • Medicaid Orientation/MAO
  • Medicaid Orientation beta
  • Minnesota Services
    • Community Integration
    • In Home Skills
  • Oregon Services
    • Employment Discovery
    • Employment Support
    • Community Integration
    • In Home Skills
    • Relief Care
  • Specialty Programs
    • Explore Oregon
    • Explore Minnesota
    • Friendship Retreat
    • Mad Moves Retreat
    • Safety Retreat
  • Our Oregon Team
  • Our Minnesota Team
  • CARE
    • About CAARE
    • Implement CAARE
    • CAARE For Law Enforcement
  • Resources
  • FAQ
  • Careers

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Medicaid Agency Executive Director Orientation (MAO)

MAO Process Overview

MAO Process Details

Prior to Registration

Step 2- Pay Registration Processing Fee

Prior to Registration

Complete all pre-class assignments on Workday (ODHS’ Learning

Management System) and submit a PDF of the Certificate of Completion or Official Learning Transcript to ATS before filling out a registration form. 

You cannot enroll without a completed PDF Certificate of Completion or Official Learning Transcript.


Step 1- Register

Step 2- Pay Registration Processing Fee

Prior to Registration

Once you have completed your pre-class assignments on Workday you will need to register with ATS. You must fill out the ATS registration form in its entirety or it will be rejected.  

You must submit your PDF Workday Certificate of Completion or Official Learning Transcript with the ATS registration to mao@abilityts.com.

Step 2- Pay Registration Processing Fee

Step 2- Pay Registration Processing Fee

Step 2- Pay Registration Processing Fee

There is a $150.00 USD fee for ATS to process your registration. 

Only two registration attempts are allowed per fee, subsequent errors or omissions will result in a denial and loss of fee. 

ATS uses PayPal to process its fees. You will need to have a debit or credit card or another confirmed form of payment on file with PayPal to pay the fees. You pay this fee online. 

Checks and cash are NOT accepted.

Step 3- Pay MAO Class Enrollment Fee

Step 3- Pay MAO Class Enrollment Fee

Step 2- Pay Registration Processing Fee

Once the registration is approved, you will be contacted with instructions and next steps. 

You will be added 

to the class you chose on your registration 

and sent an invoice for the full cost of the class. 

ATS uses PayPal to process its fees. The invoice will be emailed.

You must pay this invoice, or you will not be enrolled in the class. You pay this fee online.

 Checks and cash are NOT accepted.

Step 4- Read Policies

Step 3- Pay MAO Class Enrollment Fee

Step 5- Choose MAO Class

Log in information for the class and testing platform will be sent to you. You will be expected to test out your device compatibility prior to class starting. 

You are expected read and understand all MAO policies and documents before the first class. 

Failure to read and understand the policies will not be a valid reason for refunds, waiver of processes, or exceptions from standards.

Enrollment in an MAO class is 

considered confirmation that you have read and understand all policies. 

 

Step 5- Choose MAO Class

Step 3- Pay MAO Class Enrollment Fee

Step 5- Choose MAO Class

Choose a class (you will need to attend all dates/times listed under each class).

ATS uses Microsoft Teams and Synap to administer the MAO program. 

You will need to use a laptop or desktop computer to access the Teams meeting and Synap testing platforms. 

Phones, tablets, and other non-computer devices are not recommended. 

Issues created by use of non-computer devices   will not be a valid reason for refunds, waiver of processes, or exceptions from standards.

After Successful MAO Completion

After Successful MAO Completion

After Successful MAO Completion

A MAO Certificate of Successful Completion will be awarded to each Participant who qualifies and successfully completes the MAO Program. 

This certificate will be 

your only proof of MAO program completion. 

ODDS Workday Pre-Class Work & Certificate of Completion

A PDF of your Workday pre-class work is required prior to enrollment

Prior to enrolling in an MAO course, you must complete pre-class assignments in Workday; completion of pre-class homework is required to be eligible to participate in Medicaid Agency Orientation. The Workday course is titled "ODHS - DD - Medicaid Agency Orientation Pre-Class Homework" and can be found by typing that title into Workday's "Learning" search bar. This is the only approved Workday course that will satisfy the pre-class assignments. There are many modules in this pre-class work and all must be completed.


Click HERE to create a Workday account. Click HERE for instructions on how to create a Workday account.


ATS cannot help with Workday issues. You must reach out to Workday for all Workday related needs and questions. Click HERE for Workday contacts (scroll down to "ODHS" on the list). You may also find helpful information on how to reset passwords, logins, etc. HERE. Course contact: ODDS.QI.Requests@odhsoha.oregon.gov


There is a $150.00 Registration Processing Fee for ATS to process your Workday Certificate of Completion or Official Learning Transcript and registration, but there is no fee for using Workday itself.

You may not enroll in any Medicaid Agency Orientation classes until: 

  • the "ODHS - DD - Medicaid Agency Orientation Pre-Class Homework" pre-class assignments are completed through Workday
  • the Workday "ODHS - DD - Medicaid Agency Orientation Pre-Class Homework" Certificate of Completion or Official Learning Transcript is provided to us in PDF format
  • a MAO registration form is provided to us 
  • the $150.00 non-refundable registration processing fee is paid via PayPal


After completing the pre-class assignments, you must send a PDF of your Certificate of Completion or Official Learning Transcript and email it to mao@abilityts.com. Once that is sent, you may proceed to Step 1- Registration.


Step 1- ATS MAO Registration

YOU MUST FILL OUT THE FORM IN ITS ENTIRETY OR IT MAY BE REJECTED

After sending your Workday "ODHS - DD - Medicaid Agency Orientation Pre-Class Homework" Certificate of Completion or Official Learning Transcript as described in the above section, you must fill out the MAO Registration Form in its entirety.  


There is a $150.00 USD Registration Processing fee that must be paid when submitting the Registration Form. This fee can be paid by clicking the payment link in the online MAO Registration Form. 


If you pay the Registration Fee through the online Registration Form, you can skip to Step 3. If you do not pay using the link on the online Registration Form, you must pay it in Step 2.


Click here to fill out the online MAO Registration Form (with payment link)

If the online Registration Form above does not open, please download the Registration From and return it to mao@abilityts.com when completed. 

ATS MAO registration form (form only) (pdf)Download

Step 2 - Pay Registration Processing Fee

If you have not already done so, pay the $150.00 fee after you have emailed all your documents.

Pay Registration Processing Fee HERE

Step 3- Pay Enrollment Fee

After your registration is complete pay the $700.00 Enrollment Fee invoice that will be sent to you.

Step 4- Read MAO Policies & View Forms

You must read all MAO Policies and MAO Documents below prior to the first MAO class session.
Forms are not required to be filled out but must be read.

MAO Academic Administration policy (pdf)Download
MAO Accessibility policy (pdf)Download
MAO ATS Privacy policy (pdf)Download
MAO Fees, Cancellation & Refund policy (pdf)Download
MAO Participant Rights policy (pdf)Download
MAO Software, Technology, and Tools policy (pdf)Download
MAO Session Flow Chart (pdf)Download
MAO Tips for Successful Completion and Goals (pdf)Download
MAO Workday Pre-Class Assignment Expectations policy (pdf)Download
MAO Workday Forgot Password & Self-Serve Information (pdf)Download
MAO Workday How to Create an Account (pdf)Download
MAO Workday How to Print Learning Certificates (pdf)Download
MAO Workday How to Print Official Learning Transcript (pdf)Download
MAO Reasonable Accommodation Request Form (docx)Download
MAO Refund Request Form (docx)Download

Step 5- Choose ATS MAO Class

.

NOTE FOR ALL CLASSES

NOTE FOR ALL CLASSES

NOTE FOR ALL CLASSES

NOTE FOR ALL CLASSES

NOTE FOR ALL CLASSES

Each class will cover 7 Sessions over the course of the dates/times listed below it.


  You must attend sequentially ALL dates/times listed to complete a class. 


End times vary based on content and questions so prepare to stay 30 minutes longer if necessary. 


Lunch hours will be provided for classes that offer full day schedules.


.

NOTE FOR ALL CLASSES

December 2025 MAO Class 1

December 2025 MAO Class 1

December 2025 MAO Class 1

December 2025 MAO Class 1

(class ID:  MAO12.25T-TH)


Tuesdays/Thursdays

Class includes all Sessions below


  • 12/2   (8:30 am-3:30 pm)
  • 12/4   (8:30 am-3:30 pm)
  • 12/9   (8:30 am-3:30 pm)
  • 12/11 (8:30 am-11:30 am)


The cost of this class is $700.00 

(all dates included).


You cannot purchase or enroll in this class until you have completed your Workday Pre-Class Assignments, submitted the transcript to us, and paid the $150.00 processing fee.

Inquire about this class

January 2026 MAO Class 1

December 2025 MAO Class 1

January 2026 MAO Class 1

(class ID:  MAO1.26W-Sat)


Wednesdays/Saturdays 

All 7 Sessions will be covered over the course of dates/times listed below


  • 1/7  (8:30 am-3:30 pm)
  • 1/10  (8:30 am-3:30 pm)
  • 1/14 (8:30 am-3:30 pm)
  • 1/17 (12:30 pm-3:30 pm)


The cost of this class is $700.00 

(all dates included).


You cannot purchase or enroll in this class until you have completed your Workday Pre-Class Assignments, submitted the transcript to us, and paid the $150.00 registration processing fee.

Inquire about this class

January 2026 MAO Class 2

December 2025 MAO Class 1

January 2026 MAO Class 1

(class ID:  MAO1.26T-TH)


Tuesdays/Thursdays

All 7 Sessions will be covered over the course of dates/times listed below


  • 1/20  (8:30 am-3:30 pm)
  • 1/22  (8:30 am-3:30 pm)
  • 1/27 (8:30 am-3:30 pm)
  • 1/29 (8:30 am-11:30 am)


The cost of this class is $700.00 

(all dates included).


You cannot purchase or enroll in this class until you have completed your Workday Pre-Class Assignments, submitted the transcript to us, and paid the $150.00 registration processing fee.

Inquire about this class

February 2026 MAO Class 1

February 2026 MAO Class 1

February 2026 MAO Class 1

(class ID: MAO2.26T-TH)


Tuesdays/Thursdays

All 7 Sessions will be covered over the course of dates/times listed below


  • 2/3  (8:30 am-3:30 pm)
  • 2/5 (8:30 am-3:30 pm)
  • 2/10 (8:30 am-3:30 pm)
  • 2/12 (8:30 am-11:30 am)


The cost of this class is $700.00 

(all dates included).


You cannot purchase or enroll in this class until you have completed your Workday Pre-Class Assignments, submitted the transcript to us, and paid the $150.00 registration processing fee.

Inquire about this class

February 2026 MAO Class 2

February 2026 MAO Class 1

February 2026 MAO Class 1

(class ID: MAO2.26Sat)


Saturdays

All 7 Sessions will be covered over the course of dates/times listed below


  • 2/7  (8:30 am-3:30 pm)
  • 2/14 (8:30 am-3:30 pm)
  • 2/21 (8:30 am-3:30 pm)
  • 2/28 (12:30 pm-3:30 pm)


The cost of this class is $700.00 

(all dates included).


You cannot purchase or enroll in this class until you have completed your Workday Pre-Class Assignments, submitted the transcript to us, and paid the $150.00 registration processing fee.

Inquire about this class

March 2026 MAO Class 1

February 2026 MAO Class 1

March 2026 MAO Class 1

(class ID: MAO3.26T-TH)


Tuesdays/Thursdays

All 7 Sessions will be covered over the course of dates/times listed below


  • 3/3  (8:30 am-3:30 pm)
  • 3/5 (8:30 am-3:30 pm)
  • 3/10 (8:30 am-3:30 pm)
  • 3/12 (8:30 am-11:30 am)


The cost of this class is $700.00 

(all dates included).


You cannot purchase or enroll in this class until you have completed your Workday Pre-Class Assignments, submitted the transcript to us, and paid the $150.00 registration processing fee.

Inquire about this class

March 2026 MAO Class 2

March 2026 MAO Class 2

March 2026 MAO Class 1

(class ID: MAO3.26Sat)


Saturdays

All 7 Sessions will be covered over the course of dates/times listed below


  • 3/7  (8:30 am-3:30 pm)
  • 3/14 (8:30 am-3:30 pm)
  • 3/21 (8:30 am-3:30 pm)
  • 3/28 (12:30 pm-3:30 pm)


The cost of this class is $700.00 

(all dates included).


You cannot purchase or enroll in this class until you have completed your Workday Pre-Class Assignments, submitted the transcript to us, and paid the $150.00 registration processing fee.

Inquire about this class

Medicaid Agency Orientation Requirement

According to the ODDS Policy Transmittal DD-PT-22-065 below,  applications for Medicaid Agency Certification submitted by new agencies on or after July 1, 2022, must include a MAO certificate of completion.  

Beginning July 1, 2022, all new executive directors for current Medicaid Agencies are required to complete the MAO class as well.


This ODDS Medicaid Agency Orientation is the single Department approved program. 

Learn More: DD-PT-22-065

Why choose ATS?

It's all about the delivery!



Danya Ochoa, Executive Director and Lead MAO Presenter, has operated her own Medicaid Agency successfully thanks to her innovative and collaborative vision. With decades of teaching and mentorship experience, a personal and intuitive leadership style, operational excellence and an eye for growth, she brings the professionalism and clarity needed as a MAO presenter. 


Together with her team of experienced co-presenters, Danya delivers a straightforward focused Medicaid Agency Orientation that will allow you to follow the material easily. 

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